Refund policy
What is the exchange/return process
You may return or exchange your products within 30 days of product delivery. The products must be first quality, unwashed and tags attached.
To process your exchange/return, follow the instructions below:
- Go to our return/exchange page
- Enter your order number and shipping address
- Select your item and reason for return
- Select return or exchange
- For exchange: select your new size and color
- Click complete return
- Download return shipping label
- Send product back via FedEx or USPS.
Exchange return – International
At this time, we do not accept returns and exchanges for international orders. If you feel you have a special circumstance, reach out to customer service.
I want to request a refund or replacement
We stand by our products and our customers. Should you need a refund or a replacement for a damaged product, contact customer service.
Refunds are processed immediately; funds typically arrive within 24-48 hours of processing. If the item is damaged, reach out to customer service.
Please provide your original order number, as well as a photo of the damage. If your item falls within out warranty policy, a replacement product will be shipped to your door free of charge.